Enhancing sustainability performance of universities: A DMAIC approach

نویسندگان

چکیده

Abstract This paper aims to assess and improve the sustainability performance at a higher educational institute (HEI) in UAE using DMAIC methodology, considering five aspects (knowledge, behaviour, concern, awareness attitude). One primary six secondary research questions were defined define phase. In measure phase, questionnaire was designed current level based on aspects. A distributed among campus populations statistically analysed analysis Participation UI GreenMetric used control phase monitor from 2018 2020. It found that communication college has lowest 25% marginal error compared with other colleges. Also, students have faculty staff 15% error. The proposed framework can help HEI decision‐makers their levels suggest plans enhance performance.

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ژورنال

عنوان ژورنال: Systems research and behavioral science

سال: 2023

ISSN: ['0005-7940', '0731-7239', '1092-7026', '1099-1735', '1099-1743']

DOI: https://doi.org/10.1002/sres.2942